Resellers

Services for Every Need

Reseller

Open Access

Many resellers resell Manifold products as a key part of their business. Manifold provides open access to all resellers in parallel with the primary Manifold distribution channel of direct sales worldwide through Internet. Manifold does not review, approve or otherwise authorize resellers. Many resellers take advantage of quantity discounts and open access to Manifold products to provide value added to end user customers.

This page provides information for end use customers seeking a reseller or distributor. If you are interested in reselling Manifold, please visit the Reselling Manifold page.

Important: Manifold cannot assist you in locating a reseller. Manifold does not keep track of Manifold resellers, nor does Manifold wish to provide anything but a level playing field for resellers. Therefore, Manifold cannot recommend a reseller to you in your area.

Direct Sales Worldwide

Manifold sells worldwide, factory direct via the Manifold Online Store with payment by secure Visa or MasterCard credit cards. Place orders 24 hours a day, seven days a week with immediate access to products by download.

Customers without credit cards or those desiring volume discounts can also place orders by email with payment by wire transfer. Any customer can take advantage of volume discounts by ordering five or more licenses and paying by wire transfer. For information on wire transfer purchases please contact sales@manifold.net.

The Manifold direct Internet sales model provides low prices and instant delivery but it does not provide the services delivered by the many different businesses that use Manifold as a platform for creating value added. As an alternative to direct sales via credit card, many businesses and entrepreneurs are taking advantage of open access to Manifold products to redistribute Manifold licenses.

Reseller Value Added

Manifold provides open access to resellers: Manifold licenses may be transferred, so anyone can become a reseller by procuring licenses and then transferring them to a end use recipient. No approvals by Manifold are required. Anyone can take advantage of volume discounts to acquire licenses for redistribution at wholesale prices.

With open access there are as many different types of resellers and reseller value added as there are business opportunities to leverage spatial technology or to serve specialized customer requirements. Many resellers engage in technically-oriented value added activities like configuring Manifold, creating custom or vertical applications based upon Manifold, creation of web-based applications using the Manifold Internet Map Server, or providing Manifold licenses backed with local or on-site consulting, training and support.

Other resellers focus on business-oriented value added, usually facilitating customer procurement requirements that are not served by Manifold's factory direct sales model. For example, customers who must pay by purchase order (PO) and cannot utilize either credit card payment or wire transfer may be served by a reseller who will accept a PO. Customers sometimes require specialized forms to be filled out for their procurement processes, or they may simply be required to do business with someone in their own country. Many resellers provide local language services in countries where English is not a convenient language.

Resellers are Independent

Resellers are independent businesses or entrepreneurs who have chosen to resell Manifold products: they are not agents of Manifold.

End user customers should be aware when procuring Manifold from a reseller that they are dealing with an independent business that has not been reviewed or assessed by Manifold. When procuring Manifold from a reseller the end use customer must look to the reseller for all support. Manifold does not refund or guarantee in any way any products which have been procured from a reseller.

Although most resellers are highly professional and expert in their services, customers should take the usual care when choosing a vendor to pick a reseller who has prior experience selling and supporting Manifold products.

Manifold does not review, evaluate, authorize or otherwise control or keep track of resellers. Instead, the natural outcome of free competition with open access means that resellers who have talent and who add value will be successful while those who do not will quickly disappear.

Resellers can only stay in business if they make a profit providing their value-added services. Resellers may therefore apply a variety of strategies to ensure that they do not provide services at a loss. For example, they will routinely charge higher prices than available in a factory-direct transaction and they may decline small orders that are not profitable.

Finding a Reseller

In addition to the usual search engines, a good way to find a reseller in your region is to visit the main Manifold online user community at http://georeference.org and make a posting describing your location and your needs. Most of the top VARs and consultants participate in the online community.

Consider reaching out to procurement organizations that provide software procurement services to your organization. Many can obtain Manifold for you if you are buying in significant volume or may otherwise provide value added services if you are not able to order direct from Manifold. Note that in most cases procurement organizations are not set up to process small orders.

Manifold does not keep track of Manifold resellers, nor does Manifold wish to provide anything but a level playing field for resellers. Therefore, Manifold cannot recommend a reseller to you in your area.

Representation and Use of Marks

Resellers may utilize Manifold resources, such as the User Manual and contents of this web site, to promote Manifold products. They may use Manifold trademarks to describe the Manifold products they offer.

Resellers may not say or imply that they are authorized agents of Manifold or that they have any special relationship with Manifold. For example, if someone tells you they are the exclusive Manifold distributor in a particular country or for a particular industry that is false. Manifold does not award geographic or industry exclusives.

Licensing

Manifold software products are licensed, not sold. If you acquire a license from a reseller, all terms and conditions still apply, since a license may not be transferred to you unless you agree to all terms and conditions of the license. By ordering Manifold products or by agreeing to accept a transferred license you agree to the Terms and Conditions of Sale and the End User License Agreement. Please also review the Licensing page for an important overview of licensing.

FAQ

I work for a really huge bureaucracy that can't even buy a hamburger for lunch without issuing an RFP and spending millions. I can't find a reseller who will talk to me about selling me one Manifold license. How can I buy? - Manifold prices are very low so if you need only one or two licenses in most cases an organization will have some sort of mechanism for small purchases that bypasses the usual procurement obstacles. In most countries, for example, military users will often have government-issued credit cards to use for small procurements.

I just want to find somebody who will teach me what I need to know for free, but resellers want me to pay them. What can I do? - If you want to use their services, pay them. Resellers and consultants cannot stay in business if they do not charge for the services they provide. If your time is valuable and you do not have the time or the ability to gain the knowledge you need on your own, paying an expert to assist you is a bargain.

Why won't Manifold help me find a reseller? - Manifold promises our users we will not increase their costs by charging them more to pay for free assistance to other people. It is very expensive to keep track of resellers in over 100 countries where Manifold is procured, to determine which of them are competent and honest and which are not. If Manifold did that the price of the product would be much higher for everyone.


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