Terms of Sale
By Ordering you Accept these Terms
Please Read Carefully
By acquiring Manifold® products through the Online Store or by any other means you agree to the terms and conditions and procedures set forth on this page and within the pages referenced. Do not acquire Manifold products if you do not agree to these terms and conditions and procedures.
For terms of service of the Manifold website or any forums available through Manifold's site, please see the Legal and the Community Terms of Use pages.
All Manifold software is licensed, not sold, using the standard End User License Agreement (EULA). Please read the Agreement carefully to be sure you agree before ordering software. If you do not understand the Agreement ask a competent attorney to advise you. Do not license Manifold products if you do not understand the Agreement.
Communicating with Manifold: Please email to sales@manifold.net. See the Contact page for additional options.
Payment Options
Credit cards: Accepted credit cards may be used for payment via the Online Store. Customers are advised to study this web site carefully and to contact sales@manifold.net to resolve any questions or uncertainties before ordering products.
Prepayment by PayPal Transfer: Orders may also be prepaid by PayPal transfers. Please contact sales@manifold.net for PayPal transfer information.
Valid Email Address Required
You must provide a valid email address to which serial numbers and invoice emails may be sent. The same email address will be used for all emails, so please provide an email address to which you would like the invoice to be sent as well as all product keys and other product information.
If you are ordering for an organization, please specify an email address for your order that is in the care of a reliable and competent person. Manifold will communicate only with that email address regarding the order. Do not specify an email address for someone who will lose the serial number email or who cannot represent your organization for any questions regarding the order or regarding installation or activation. See the further discussion in the Serial Numbers page.
Refunds and Returns
Products of any kind, including licenses and services, acquired in direct transactions from Manifold are
You agree you are either familiar enough with the products ordered to be sure they are what you want, or that you have procured the products to educate yourself in their capabilities.
You agree that you must have Internet connectivity to download and to use Manifold products as well as the ability to receive email messages from Manifold providing your serial number to you, and that no refunds will be made should you fail to arrange either Internet connectivity or the ability to receive serial number emails.
Serial Numbers and Activations
Manifold is protected using a Serial Number and Activation system. For information on Serial Numbers, please read the additional terms and conditions of licensing set forth in the Serial Numbers page. The terms and conditions in the Serial Numbers page are part of these general terms and conditions of sale and licensing that apply to all orders. They have been provided on a separate page for easier navigation.
Read the above page carefully. Do not order a Manifold product if you have not read the above page, completely understand the content and agree with the terms and conditions set forth. Do not order Manifold products if you do not agree to the protection mechanism or if you are unwilling to utilize the product within the limitations imposed by the protection mechanism.
General Shipping / Delivery Information
Manifold products are downloaded via Internet. When your Manifold product order is processed you will receive email instructions for downloading your order by Internet. The computer on which the product will be installed must have Internet capability for download, for activation, and, from time to time, to enable continued operation of the license.
Please also read the additional terms and conditions of licensing set forth in the Shipping page, which includes terms related to taxes and customs duties that apply even though no product is physically shipped. The terms and conditions in the Shipping page are part of these general terms and conditions of sale and licensing that apply to all orders. They have been provided on a separate page for easier navigation.
Chargebacks / Wire Errors / Other Errors
Chargebacks: Inappropriate chargebacks by credit card customers are costly to process and may subject the person making the chargeback to criminal and civil liability.
All chargebacks will be contested and may subject you to extensive additional costs.By ordering from Manifold you agree to pay all costs and fees, including any costs of collections or legal costs incurred by Manifold resulting from any chargeback you issue. Any chargeback will result in permanent cancellation of credit card purchasing privileges and cancellation of all licenses acquired by that customer.
Payment Errors: PayPal transfer customers should take care to obtain and to diligently observe PayPal transfer instructions from Manifold. Please take the time to have all questions answered before sending a PayPal transfer to make sure you are ordering what you want. Before sending a PayPal transfer, please make sure to contact sales@manifold.net to obtain complete instructions. Payment errors for PayPal transfers must be resolved within 30 days and are subject to PayPal's terms and conditions.
Other Errors: Manifold offers transactions only to adults of sound mind who have English language capability and the mental capacity to utilize the Online Store and other Manifold facilities with reasonable attentiveness. Customer commands to the Online Store, customer information provided to the Online Store and any orders a customer places are the customer's responsibility. Customers who are not sure what they should order should get assistance from a reseller, consultant or other knowledgable party.
Important Licensing Information
All Manifold software products are licensed, not sold, using Manifold's standard End User License Agreement. Please read this agreement carefully to be sure you agree. The End User License Agreement contains significant restrictions to the license granted. Ask for a competent attorney to advise you if you do not understand the Agreement.
Manifold reserves the right to decline to license or sell any product to any person or organization, or to cancel any transaction should Manifold in its sole and exclusive judgment decide not to do business with a particular party.
The End User License Agreement for Manifold software explicitly specifies that the license terminates if the Agreement is violated. You agree that Manifold may also terminate the license for violations of these terms. Any such terminations may be automatically enforced by the software itself, and if a termination occurs you will not receive any refund for any licensing fees paid. For example, if you violate the Agreement by installing a single license of Manifold on multiple machines for use by multiple people the software will eventually terminate itself and will revoke the serial number for that license.
Please also read the additional terms and conditions of licensing set forth in the Licensing Information page. The terms and conditions in the Licensing Information page are part of these general terms and conditions of sale and licensing that apply to all orders. They have been provided on a separate page for easier navigation.
Technical Support
Manifold products are licensed
Please read the additional terms and conditions of licensing set forth in the Support Information page. The terms and conditions in the Support Information page are part of these general terms and conditions of sale and licensing that apply to all orders. They have been provided on a separate page for easier navigation.
For a general introduction to how technical support is operated, see the Support page.
Buy Now via the Online Store
Buy Manifold® products on the Online Store. The store is open 24 hours / seven days a week / every day of the year. Orders are processed immediately with a serial number sent out by email in seconds. Enjoy the world's most advanced spatial tools today!
Suggestions
Suggestions to improve Manifold are always welcome. Please see the Suggestions page for tips on making effective suggestions.
About Manifold
Manifold is a deep technology company creating advanced, parallel algorithms, next-level technology, and computation know-how that powers faster performance and smarter operations.
License Manifold® technology to power your company's products, or take advantage of Manifold's off-the-shelf commercial products. Jump decades ahead of your competition.
Manifold® brand products deliver quality, performance and value in the world's most sophisticated, most modern, and most powerful spatial products for GIS, ETL, DBMS, and Data Science. Total integration ensures ease of use, amazing speed, and unbeatably low cost of ownership. Tell your friends!